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 Interactive Catalog
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PMP Shipping Information
Shipments within the Continental US and Canada
For most of our domestic shipments, we prefer to use UPS. We find that UPS offers the best combination of competitive rates, reliable service, and ease of verifying delivery of your package.
The shipping charge for your order is calculated based on the weight of your package and your delivery location. UPS rates do reflect a surcharge for the high cost of fuel.
UPS does not deliver to PO Boxes, so if you give us only a PO Box for delivery, we will deliver by U.S. Post Office Priority Mail with a delivery confirmation.
The charges for UPS deliveries to residential addresses tend to be slightly higher than for deliveries to a business address.
Shipments Outside the USA
Rates shown for shipments to countries other than the USA reflect the actual UPS charge for Worldwide Service and are quite high. You may also be asked to pay duty when the books are delivered to you. Paramount does not pick up duty charges.
Often we choose to send international shipments by US Postal Service. The charge for U.S. International Mail for one book is typically $11.00.
When we process your order, we will compare the UPS Global charge to US Postal rates.
We will ship by the LESSER of the two rates.
If you have questions about the shipping charges for your order, or if you prefer to use a specific method of shipment (for example: Your company's FedEx account):
1. Make a note in the comment field of your order
2. Or, e-mail us at customerservice@paramountbooks.com
3. Or, call us: Toll-free 888-787-8100; or 607-275-8100
Charges to your credit card
No amount is ever charged to your credit card, until your order has been reviewed by a member of our order-processing team.
If we find that our system has made an error in calculating your shipping charge resulting in an overcharge, we will reduce the shipping charge for your order.
A receipt will be include with your along with your shipment.
If any information in the order you place with us appears to be incomplete or inconsistent with normal ordering patterns, our staff will attempt to contact you before charging your credit-card or shipping your order.
We appreciate your order!
Because we want to earn your future business, we make sure that each order you place with us gets our careful attention. If you are not satisfied with the service we offer, we would like to hear from you.
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